FREQUENTLY ASKED QUESTIONS
What sets Reset Your Nest apart from all other organizing businesses?
Reset Your Nest is different from all other organizing businesses because we employ and professionally train all our team members to focus on curating homes designed for your lifestyle and aesthetic preferences. We create spaces that focus on beauty and functionality. We come with a team of experts who have passed reference and background checks, ready to tackle most projects in one day, leaving you with a completely transformed space.
How do I get started?
We start every project with a complimentary virtual consultation to tour your space. On this call, you will meet with an organizer to discuss your organizational needs and learn more about our services. If our services are a fit for your project, we will discuss costs and project dates.
Please sign up for your consultation HERE. Once you sign a contract and pay a deposit, we will start creating a design plan for your space by gathering measurements and pictures, and we'll discuss your style preferences.
What is the process?
Schedule your virtual consultation to discuss your organizational needs, pricing, and project dates.
One of our lead organizers will be assigned to your project and start planning all the details to make your organization goals come to life. We will gather measurements, pictures, and discuss your style preferences to create your plan.
Reset Your Nest will begin gathering supplies and products for your home transformation. We design your space and manage shopping and team coordination to make sure we are ready for your transformation day.
We show up on install day and do all the work to reset your space. We take everything out of the space, categorize, contain, design, and create custom labels. We come prepared with all the necessary products to make this happen. At the end of the day, we walk you through your new space to give you all the tools you will need to effortlessly maintain it.
5) LIVE BEAUTIFULLY
Spend more time doing what you love with the people you love in a space that helps you function better and feel better.
How far ahead should I schedule?
Our availability varies, but we typically need at least two weeks to plan a job. If you are planning a move or remodeling and know you will use our services, please call us as soon as you can. Even if you don’t have an exact date, we can put you on the schedule. If the date changes as we get close to the project, we can usually shuffle clients around to accommodate the change.
How does billing work?
Our services include our design and project management fee, time spent organizing, and the cost of products used for your space. We ask clients to pay a deposit to secure the date. After the service is complete the remainder of the project cost is due upon receipt. We accept cash, check, ACH bank transfer or credit card.
What is the design and project management fee?
A design and project management fee is assessed per project based on the size of the project. It covers all time spent:
Designing your space
Shopping for products
Consulting and communicating with you pre and post project
Returning unused product and managing inventory
Preparing the invoice
What is included in the hourly fee?
We bill hourly for time spent in your home organizing and for time spent transporting supplies to and from your home.
Do you upcharge for products?
We do not upcharge products for a profit. We include the cost of taxes and shipping for each item and can provide an itemized product invoice upon request.
How much will product cost?
Product costs can be tricky to predict and will depend on your preferences and existing items. Our team works products at a variety of price points so that we can offer options to meet all budgets. We will review the plan for products prior to your install day to ensure there are no surprises.
Can you give me an estimate of how much it will cost?
Yes! After organizing thousands of spaces, we can give you a range of what we anticipate the project will cost. Every space and client is different, so we offer transparent pricing for our services with an upfront project bid. Our experts are trained to work efficiently. The project lead will keep you updated if we anticipate any changes in the original project scope.
How long does a typical project take?
Every project is so different, but we try to schedule a team big enough to complete at least one space in one day. We always start our projects at 9:30 am and work until the job is complete. If we are doing a move, or multiple spaces, we will schedule multiple days.
Do you organize smaller spaces or take on smaller projects?
Yes! We love working on those little places in your home like linen closets that need some adjusting and help. We always send out two or more organizers and work quickly to get any sized project complete. Reset Your Nest is a full-service organization company, and we like to finish each space we design through to completion.
I'm on a tight budget, can you help me?
Yes! We understand that hiring Reset Your Nest is an investment. The cost of having a team of experts completely reset a space and bring in organizational products adds up very quickly. The great thing about organizing is it's something you can do yourself! Find our best tips and tricks on Instagram, Pinterest, and the blog. If you're looking for a more structured and guided approach, sign up for the 30 Day Reset Program and you'll receive an email each day with our step-by-step guide to reset each space in your home.
Can you help me move?
YES! Whether you are moving down the street or relocating states, getting settled into your new home is the best time to use our services! We can help sort and edit items before a move, pack, and then unpack and create beautiful systems in your new home. We can partner with your movers to offer full service move options and take away the stress of moving.
Do you work with interior designers?
Interior designers and Reset Your Nest are a match made in heaven. We understand design and place a high priority on continuing the aesthetic of the home into every space. Our scope of work extends beyond what designers typically do and we love working with them to help their clients receive the best experience in their newly designed space. Check out one of our favorite projects and how we partnered with an interior designer.
Do I need to be there?
We welcome our clients to be as involved in the process as they would like. Our service includes designing, shopping, sorting, editing, and creating systems with custom labels, but if you want to be a part of any of those steps, you are welcome to participate. On the day of the project, our time is much more effective if you are available to us throughout the day. We will come to you when we have questions and to discuss style preferences, items you want to donate, and how your family functions so we can leave you with the most customized and beautiful space possible.
Do I need to clean before you come?
That is entirely up to you. It can be helpful for us to understand how the space is being used to guide how we curate your home system. Our services are billed hourly so some clients like to get a head start on cleaning or editing their items before we arrive. We enjoy jumping in and will get started wherever you are in the process.
Do I have to get rid of things?
Editing is a very important part of this process and plays a big part in creating sustainable organization systems. With that said, you do not have to get rid of anything that you are not ready to part with. We can help you as you make decisions about what will be donated, tossed, recycled, or kept.
We do not discard any of your belongings without your permission.
I’m embarrassed to have someone go through my personal things and see my messy home, what do I do?
Please be rest assured that there is no judgment. Our team of organizers are some of the kindest people you will ever meet. Our number one priority is to transform the way you live by creating a beautiful space that reflects who you are. Like a dentist looking at teeth all day, this is what we do every day. Organizing is our specialty and our passion and why we have a job! Let us do the work for you. No judgment, just excitement that we get to help you!
What cities do you serve?
We have locations in:
Salt Lake City, UT
St. George, UT
The Bay Area, CA
Not in those service areas? We love to travel to homes all over the country when the client covers all travel expenses. Please schedule a consultation for more about booking a travel team.
Do you organize garages?
We organize just about everything. We love tackling new spaces and new projects. Garages usually require a handyman and a larger team, and we do them all the time. Our favorite time to do garages is in spring and fall due to weather limitations in the hot and cold seasons. Our hourly rates for garages are $5 more an hour for each organizer. This amount goes directly to our organizers.
What if I don’t care about how it looks, I just want it to be functional?
Functional systems that last are our number one priority. However, because our specialty is also creating beauty in each space, your project will probably turn out beautiful no matter what. If your focus is on function, we will make sure that the products we use are custom tailored to your preferences, more simple and streamlined, and will not distract from the function of the space.
If I want you to decorate as well as organize my space, how does that work?
We are happy to help you style open shelves in a space we are organizing. All hours spent designing and styling will be billed at our lead organizer hourly rate.
What payment methods do you accept?
We accept cash, check, ACH bank transfer or credit card. We require a deposit at the time of scheduling. The remainder of the invoice (labor and product) will be sent within a week of the completed project.
What COVID precautions are you taking?
The initial scare of COVID may be less, but we understand that health and safety in a home are always a priority. We sanitize and wash hands regularly and never come to a job if we are showing any symptoms or sickness and/or have been exposed to anyone with a positive COVID test. We are happy to wear masks or gloves upon request.
How do I get involved with your service projects?
Reset Your Nest LOVES to give back to those most in need and has found that organizing a home for a family or individual going through an exceptionally hard time is an amazing way to bless their lives. Sign up for our newsletter to be the first to know about upcoming events.
How can I become part of the Reset Your Nest Team?
One of the most rewarding parts of starting this business has been building a team of incredible people who understand how Reset Your Nest can transform homes and lives. We're not currently accepting applications. New jobs and the opening of new regions will be posted on Instagram.